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Delivery and return
Delivery and return
Delivery Options
| Delivery Method | Estimated Delivery Time |
|---|---|
| Live Poultry (USPS Priority Mail) | Delivered within approximately 72 hours of shipment |
| Merchandise (Standard Delivery) | Delivered within 5–7 business days after shipment |
| Local Pickup | Available on scheduled date only (Quakertown, PA & Mason City, IA) |
Merchandise Returns (Non-Live Items)
- Returns accepted within 15 days for damaged or defective items only
- Items must be approved by Customer Service before returning
- Refund or exchange will be issued upon verification
- Gift cards
Important Notes
- Delivery times are estimates and may vary
- Shipping minimums may apply to ensure animal safety
- Replacement orders must meet minimum shipping requirements
- If replacement is not possible, a refund will be issued instead
Shipping Information
Shipping Information
Shipping Schedule (Live Poultry):
- January–August: Ships 3 days per week
- September–December: Ships 1–2 days per week
Important Delivery Information:
- Live poultry is typically held at your local Post Office for pickup
- Customers must collect orders promptly upon arrival
- Orders not picked up within 8 hours will void the 48-hour guarantee
- Uncollected poultry may be rehomed by USPS (no refund or reshipment issued)
Returns Policy
Live Poultry
- Due to the perishable and biosecure nature of live animals, all poultry sales are final
- Returns and exchanges are not accepted under any circumstances
Composition and care
Composition and care
48-Hour Livability Guarantee
- Live poultry is guaranteed for 48 hours after arrival
- Any losses must be reported within:
- 48 hours (via phone or email)
- 6 days from ship date (via website form)
- Photo evidence may be required
- Approved claims will receive a refund or credit (not exceeding original purchase price)
- Incorrect shipping details provided by customer
- Failure to pick up order on time
- Improper care after delivery
Description
More people have heard of the Blue Scaled Quail, Callipepla squamata, also known as the Texas Blue Scaled Quail, but less are aware of the various subspecies of Scaled Quail. There are 4 known subspecies of Blue Scaled Quail. We happen to breed Callipepla squamata castanogastris, known as the Chestnut-bellied Scaled Quail. This subspecies does exist in the wild but is rarely seen. The Chestnut-bellied Scaled Quail has been sighted in Western Texas in isolated areas. There are very few people that breed them in captivity. As a result, these quail are very rare.
Besides for their rarity, we also keep the Chestnut-bellied Scaled Quail because hunters enjoy the Scaled Quail in general. We figure that we could participate on various breeding programs to help increase the numbers of Chestnut-bellied Scaled Quail in the wild, in captivity for hobbyists, and for controlled programs that various hunting grounds provide. We can’t say we’ve tried their meat or their eggs since we are sparing them for breeding purposes only. They tend to be a little more flighty than the Valley Quail or the Northeastern Bobwhite, but once you provide them some wild bird seed frequently, they tend to calm down.
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