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Delivery and return
Delivery and return
Delivery Options
| Delivery Method | Estimated Delivery Time |
|---|---|
| Live Poultry (USPS Priority Mail) | Delivered within approximately 72 hours of shipment |
| Merchandise (Standard Delivery) | Delivered within 5–7 business days after shipment |
| Local Pickup | Available on scheduled date only (Quakertown, PA & Mason City, IA) |
Merchandise Returns (Non-Live Items)
- Returns accepted within 15 days for damaged or defective items only
- Items must be approved by Customer Service before returning
- Refund or exchange will be issued upon verification
- Gift cards
Important Notes
- Delivery times are estimates and may vary
- Shipping minimums may apply to ensure animal safety
- Replacement orders must meet minimum shipping requirements
- If replacement is not possible, a refund will be issued instead
Shipping Information
Shipping Information
Shipping Schedule (Live Poultry):
- January–August: Ships 3 days per week
- September–December: Ships 1–2 days per week
Important Delivery Information:
- Live poultry is typically held at your local Post Office for pickup
- Customers must collect orders promptly upon arrival
- Orders not picked up within 8 hours will void the 48-hour guarantee
- Uncollected poultry may be rehomed by USPS (no refund or reshipment issued)
Returns Policy
Live Poultry
- Due to the perishable and biosecure nature of live animals, all poultry sales are final
- Returns and exchanges are not accepted under any circumstances
Composition and care
Composition and care
48-Hour Livability Guarantee
- Live poultry is guaranteed for 48 hours after arrival
- Any losses must be reported within:
- 48 hours (via phone or email)
- 6 days from ship date (via website form)
- Photo evidence may be required
- Approved claims will receive a refund or credit (not exceeding original purchase price)
- Incorrect shipping details provided by customer
- Failure to pick up order on time
- Improper care after delivery
Description
California Quail, also known as Valley Quail, is the state bird of California. They originate in the foothills and forested regions of the Northwest United States, and California. They prefer sagebrush, chaparral, and oak woodlands.
California Quail are well-mannered and very tolerant of people, however, they are known to run for cover if scared or alarmed, so it’s best to approach your flock calmly. They will do quite well in an aviary setting, as long as there are plenty of shrubs and smaller trees. They do prefer to scratch for food on the ground in sunnier spots, so open areas are helpful.
California Quail have plump, round bodies covered with a gray plumage featuring a scaled appearance to its’ underside, breast, and belly. A unique characteristic of the birds’ look is a forward drooping plume of feathers on the top of the head. This feature is noted on both sexes, although the male’s head plume will be longer than the female’s. The males have some white outline markings on their black faces, whereas the females will have a lack of facial markings. These very sociable birds flock together in smaller groups called coveys and will tend to dust bathe together.
California Quail spend a lot of time scratching the ground foraging for food. Their diet consists mainly of seeds, leaves, insects, and berries, though you will want to provide a standard game bird feed as well. Additionally, they will also eat acorns, flowers, and bulbs.
California Quail shrubbery cover or open woodland areas for breeding with shallow nests built on the ground. Females will lay clutches of nearly 12 dull white eggs, with females potentially laying more than one clutch in a season. Incubation time is 22-23 days. The offspring will associate with both parents, and occasionally families will group together in common broods. These birds have a number of different calls, with vocalizations being different during the breeding season.
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