Delivery Options

Delivery Method	Estimated Delivery Time
Live Poultry (USPS Priority Mail)	Delivered within approximately 72 hours of shipment
Merchandise (Standard Delivery)	Delivered within 5–7 business days after shipment
Local Pickup	Available on scheduled date only (Quakertown, PA & Mason City, IA)

Merchandise Returns (Non-Live Items)

Returns accepted within 15 days for damaged or defective items only
Items must be approved by Customer Service before returning
Refund or exchange will be issued upon verification

Non-returnable items:

Gift cards

Important Notes

Delivery times are estimates and may vary
Shipping minimums may apply to ensure animal safety
Replacement orders must meet minimum shipping requirements
If replacement is not possible, a refund will be issued instead

Shipping Information

Shipping Schedule (Live Poultry):

January–August: Ships 3 days per week
September–December: Ships 1–2 days per week

Important Delivery Information:

Live poultry is typically held at your local Post Office for pickup
Customers must collect orders promptly upon arrival
Orders not picked up within 8 hours will void the 48-hour guarantee
Uncollected poultry may be rehomed by USPS (no refund or reshipment issued)

Returns Policy

Live Poultry

Due to the perishable and biosecure nature of live animals, all poultry sales are final
Returns and exchanges are not accepted under any circumstances

Composition and care

48-Hour Livability Guarantee

Live poultry is guaranteed for 48 hours after arrival
Any losses must be reported within:
- 48 hours (via phone or email)
- 6 days from ship date (via website form)
Photo evidence may be required
Approved claims will receive a refund or credit (not exceeding original purchase price)

Exclusions:

Incorrect shipping details provided by customer
Failure to pick up order on time
Improper care after delivery

Description
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Description

Meyer Hatchery is proud to once again partner with our friend and fellow chicken enthusiast, Lisa Steele, to bring you Lisa Steele’s Cookies and Cream Day Old Chicks. This medium-sized chicken is sure to dazzle within your flock with their mottled, smooth feathers and feathered legs. Lisa Steele’s Cookies and Cream Day Old Chicks will produce cream-colored eggs, sport a crest and beard, most will have 5 toes, and will very rarely be silked. Like other crested birds, they can be flighty and nervous but are friendly and docile birds. Add some Meyer Hatchery exclusive Lisa Steele’s Cookies and Cream Day Old Chicks to your flock, and be prepared to be charmed by their friendly personality!

Average mature weight: Hens 3.5 – 5 lbs; Roosters 6 lbs

This breed is a hybrid. Hybrids are created by crossing two different parents and will not breed true. Crosses are generally created for vigor and production qualities but also for desired traits such as egg color or feather patterns. Meyer Hatchery does not disclose what breeds we use to create our designer breeds, as that is considered proprietary knowledge.

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